Return Policy

Due to the nature of our one-of-a-kind products, returns and exchanges will be handled on a case by case basis. We do our best to represent colors, sizes, shapes and materials used. We take great care in sourcing all of our wood, hardware, and other products, to ensure that our customers have the greatest experience possible.

 To be eligible for a return, your item must be in the same condition that you received it, unused, with tags, and in its original packaging (if applicable). You’ll also need the receipt or proof of purchase.

 To start a return, you can contact us at info@tablesboardsmore.com. We will direct you on the next steps necessary.
At Living on The EDGE we want you to enjoy your heritage piece and make sure that you’re 100% Satisfied with your order.
We understand sometimes things can happen. If for any reason there is any damage to your item upon receipt, please reach out to info@tablesboardsmore.com immediately so we can take care of you right away.
Shipping costs are non-refundable.
Returns are only done via store credit.
Items sent back to us without first requesting a return will not be accepted.

 You can always contact us for any return question at info@tablesboardsmore.com.
Exceptions / non-returnable items
 Certain types of items cannot be returned, like custom products or limited collections. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.
 

Exchanges
 
TERMS ON EXCHANGE:
Item must be in new, never used condition. If we determine that the items do not fit the criteria we reserve the right to reject the exchange. You will forfeit your item or the buyer will be responsible for shipping back to you.
If an exchange is granted, the item needs to be returned at the expense of the buyer unless otherwise voided by us or a return label is mailed.

Refunds
Living on The EDGE
Attn: Returns/Exchanges
1 North Main Street, Mount Vernon, OH 43050
Please include the original order number and any details of the correspondence of the exchange. If you ship back a return without correspondence from info@tablesboardsmore.com (Living on The EDGE) – your return/exchange will be rejected. We advise that you wait to hear back from the support team BEFORE sending anything back.
 
LOST SHIPMENTS
We do our best to help in all situations, but we cannot be held liable due to errors committed by USPS, UPS, or FedEx and/or addresses entered incorrectly at checkout. If a package is undeliverable/unclaimed/damaged/missing, it is the customer’s responsibility to follow up with the shipping service directly. Living on The EDGE is not responsible for lost, unclaimed, damaged, missing, and/or undeliverable packages.